Terms and Conditions

Welcome to Train Your Dog. These Terms and Conditions govern your access to and use of https://trainyourdog.online/ and your purchase of downloadable eBooks from the website.

By accessing the website or placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with them, please do not use the website or purchase our products.

1. About Train Your Dog

Train Your Dog is operated by an individual and provides downloadable eBooks containing information, guidance, and educational materials related to dog training and care.

You can contact us using the following details:

Email: malikaaarour912@gmail.com

Address:
DR AIT M’HAMED AIT BOUHAKKI
TIDDAS, KHEMISSET
MOROCCO
15352

2. Eligibility

You must be at least 18 years old to place an order through the website.

By making a purchase, you confirm that:

You are at least 18 years old.
The information you provide is complete and accurate.
You are legally authorized to use your selected payment method.
You are purchasing the eBook for personal, non-commercial use.

No customer account is required to make a purchase.

3. Digital Products

All products sold through Train Your Dog are downloadable digital eBooks. No physical product will be shipped.

Product descriptions, titles, images, prices, and availability may be updated at any time. We make reasonable efforts to present each eBook accurately, but minor differences in formatting, colours, or appearance may occur depending on the customer’s device, software, or screen.

4. Orders

Submitting an order constitutes an offer to purchase the selected eBook under these Terms and Conditions.

We reserve the right to reject or cancel an order when:

Payment cannot be authorized or completed.
The order information is incomplete or incorrect.
Fraudulent or unauthorized activity is suspected.
A product, pricing, or technical error has occurred.
Fulfilling the order would violate applicable law.

If we cancel an order after payment has been received, the amount paid for the cancelled order will be refunded.

5. Prices and Payments

All prices displayed on the website are stated in euros (€), unless otherwise indicated.

Purchases are made through a one-time payment. Train Your Dog does not automatically enrol customers in subscriptions or recurring payment plans.

Payments may be processed by third-party payment providers. Their separate terms and privacy practices may apply to payment transactions. We do not directly store complete payment-card information.

The total price will be displayed before the customer confirms the order.

6. Email Delivery

Purchased eBooks are delivered electronically to the email address provided during checkout.

Customers are responsible for:

Providing a correct and accessible email address.
Checking spam, junk, promotions, and similar folders.
Ensuring that their device can open the supplied file format.
Downloading and securely storing their purchased files.

Delivery times may be affected by payment verification, incorrect email addresses, email-provider filters, technical problems, or circumstances outside our reasonable control.

If you do not receive your eBook, contact us at malikaaarour912@gmail.com and provide your order information. We will make reasonable efforts to verify the purchase and resend the email.

7. Order Cancellation

You may request to cancel an order before the eBook has been sent to your email address.

Once the delivery email has been sent, the order can no longer be cancelled. However, you may still request a refund under the 30-day refund policy described below.

To request cancellation, contact malikaaarour912@gmail.com as soon as possible and include your order details.

8. Refund Policy

We offer a 30-day satisfaction guarantee.

You may request a refund within 30 calendar days of your purchase, including when the eBook has already been delivered or downloaded.

To request a refund, email malikaaarour912@gmail.com and provide:

Your name
Your purchase email address
Your order number or payment reference
The title of the purchased eBook
A brief explanation of the issue

Approved refunds will be returned through the original payment method where reasonably possible. Processing times may depend on the payment provider or financial institution.

We may refuse a refund request when:

It is submitted more than 30 days after purchase.
The customer cannot provide sufficient information to verify the purchase.
There is evidence of fraud, repeated refund abuse, or misuse of the product.
The request concerns a product that was not purchased from Train Your Dog.

Purchased eBooks cannot be exchanged for other eBooks.

Nothing in this section limits any mandatory consumer rights that may apply to you.

9. Personal-Use Licence

Purchasing an eBook gives you a limited, personal, non-exclusive, non-transferable, and revocable licence to download and use it for your own non-commercial purposes.

Purchasing an eBook does not transfer ownership of its copyright or intellectual property rights to you.

You may not:

Copy or reproduce an eBook for distribution.
Share the file or download link with another person.
Upload the eBook to a website, cloud-sharing service, social network, marketplace, or public platform.
Sell, resell, sublicense, rent, or commercially exploit the eBook.
Modify or republish the eBook as your own work.
Remove copyright notices, branding, or ownership information.
Use the content to create a competing product.

Unauthorized sharing or distribution may result in the termination of your licence and further action where legally permitted.

10. Intellectual Property

The website and its content—including eBooks, text, graphics, illustrations, photographs, logos, designs, page layouts, and downloadable materials—are owned by or legally licensed to Train Your Dog and are protected by applicable intellectual property laws.

Except for the limited personal-use licence granted after purchase, no right or licence is granted to use our intellectual property without prior written permission.

11. Educational Information and Dog-Training Disclaimer

Our eBooks provide general educational information about dog training and related subjects. They are not a substitute for advice, diagnosis, treatment, or services from a qualified veterinarian, veterinary behaviourist, or professional dog trainer.

Every dog is different. Results may vary depending on factors such as the dog’s breed, age, health, temperament, environment, previous experiences, and the owner’s consistency.

We do not guarantee that:

A particular training method will work for every dog.
A behavioral problem will be corrected within a specific period.
Following an eBook will produce a particular result.
The information will be suitable for every individual situation.

If a dog displays aggression, severe anxiety, unusual behavior, illness, injury, or presents a danger to people or animals, seek assistance from an appropriate qualified professional. Never use a technique that appears to cause pain, fear, distress, or danger.

You remain responsible for deciding whether a method is appropriate and for supervising your dog safely.

12. Acceptable Use

You agree not to:

Use the website for unlawful, fraudulent, or harmful purposes.
Attempt to gain unauthorized access to the website or its systems.
Interfere with the website’s operation or security.
Introduce malware, malicious code, or automated attacks.
Misrepresent your identity or payment authorization.
Scrape, copy, or systematically extract website content without permission.
Infringe our rights or the rights of another person.

We may restrict access to the website where misuse, fraud, security threats, or violations of these Terms are reasonably suspected.

13. Website Availability

We aim to keep the website and email-delivery systems available, but we do not guarantee uninterrupted, error-free, or permanently available access.

We may temporarily suspend, modify, or discontinue parts of the website for maintenance, security, technical, operational, or other legitimate reasons.

14. Third-Party Services and Links

The website may use or link to third-party services, including payment processors, email-delivery systems, analytics providers, and external websites.

We do not control third-party websites or services and are not responsible for their content, availability, security, policies, or practices. Accessing them is at your own discretion.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Train Your Dog will not be liable for indirect, incidental, special, or consequential losses arising from:

The use of or inability to use the website or an eBook.
Reliance on general dog-training information.
Failure to achieve a particular training result.
Customer errors, including providing an incorrect email address.
Device, software, internet, or email-provider problems.
Unauthorized use or sharing of a purchased file.
Third-party services or websites.

Where liability cannot legally be excluded, our total liability relating to a purchase will not exceed the amount paid for the affected eBook.

Nothing in these Terms excludes liability that cannot be excluded or limited under applicable law.

16. Privacy and Cookies

The collection and use of personal information are addressed in our Privacy Policy. Information about cookies and similar technologies is provided in our Cookies Policy.

By using the website, you acknowledge that you have had the opportunity to review these policies.

17. Changes to These Terms

We may revise these Terms and Conditions when necessary to reflect changes to our products, website, business practices, or legal obligations.

The revised Terms will be published on this page. Changes will apply to future website use and purchases after publication. Terms applicable to an existing purchase will not be changed retroactively where doing so would unlawfully reduce the customer’s rights.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

19. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.

20. Contact Us

If you have questions about these Terms and Conditions, an order, delivery, cancellation, or refund, contact us at: